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AccessNYC
Service Design for AccessNYC; a digital portal for accessing NYC's services and benefits.
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Access NYC | Service Design
Access NYC is a portal for accessing NYC's programs and services.
I worked with the NYC's Mayor's Office of Opportunity's design and product team to create a mobile friendly and more accessible version of the site.
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Services | User Testing
I worked with New Yorkers to test readability and accessibility of the site.
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Services | User Interface Design
I implemented user feedback into clearer copy, information hierarchy and user interface improvements that met U.S. Federal Web Design standards and WCAG guidelines.
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Services | Icon Production
I developed a set of icons for NYC programs. My goal was to create a set of visuals that could quickly communicate what they stood for.
My designs were influenced by Google's Material Design and early icon development by designer Genevieve Gaudet.
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Services | Testing Icons
I tested the readability of my sketches and early digital designs with the design and product team by creating a card sort exercise.
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Services | Refining & Shipping Icons
I worked with designer Chisun Rees to refine the icons. The icons were shipped as SVGs and PNGs. They can be seen throughout Access NYC.